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Experienced provider of call or contact centre and voice recording solutions | |
Experienced provider of call or contact centre and voice recording solutions |
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Increase profits
and improve customer service
Welcome to RealConnect, a one-stop on site and cloud based solution to all call or contact centre requirements, big and small. After 19 years in the business and proudly South African we serve clients nationally and abroad. Whether you need a call centre for managing calls, sales, lead generation or customer service, our software can easily manage incoming and outgoing calls, track data and provide voice recordings.
We offer servers additionally, giving expert advice ensuring the hardware meets your specific demands. Experienced staff offer technical support and is able to assist quickly and without hassle. Our mission is to make your business more efficient and profitable promoting successful engagement with customers. Contact us, we are looking forward to assist your business.
Call Centre Software
Handle inbound, outbound and combined calls. Enjoy user friendly data and manage campaigns effortlessly. Click here to find out more.
Recording
Record, manage, transcribe and retrieve conversations. Get instant access to agent performance data. Click here for more info.
Business hours: 8h30 (GMT+2) – 17h00 (GMT+2)
Share Call: 0861 11 11 50 (RSA only) | International: +27 21 110 0111
Email: info@realconnect.co.za